We are committed to providing guidance to our patients any time it is needed.

Most insurance companies have a toll-free advice line, which can be found on the insurance card. This is a valuable resource for medical questions.

If your insurance does not provide this service, or if you wish to speak with one of our providers regarding an urgent medical problem that cannot wait until regular business hours, please call the office number at 410-224-3663.

If you have a medical emergency, call 911.
If you have a poisoning emergency, contact the Poison Help Hotline 1-800-222-1222

Our on-call provider is available for URGENT medical advice after hours at 410-224-3663.

After-hours phone calls should be limited to urgent matters that cannot wait until the office opens.

After hours, our providers do not have access to medical records and do not renew prescriptions. They do not discuss chronic complaints, routine questions or long-term concerns. They do not schedule, nor cancel appointments. They will not call in prescriptions for a problem that was not first evaluated in the office.

The on call provider can only provide limited advice. They may recommend that your child be seen in an emergency room or urgent care center. However, since they do not actually examine the child, it will be your decision if a child may wait to be seen in our office during business hours, or if an urgent care or ER visit is needed.

Our providers will always try to call you back promptly.  Many unpredictable factors may occasionally prevent our providers from getting your message, or from calling you back. In the event you are unable to reach us, and feel that you cannot wait, please take your child to the nearest urgent care center or emergency room.

LOCAL HOSPITALS

Anne Arundel Medical Center
2001 Medical Parkway
Annapolis, MD 21401
(443) 481-1000

Baltimore Washington Medical Center
301 Hospital Drive
Glen Burnie, MD 21061-5803
(410) 787-4000

LOCAL URGENT CARES

PM Pediatrics

2301A Forest Drive
Festival at Riva Shopping Center
Annapolis, MD 21401
Phone: 410.266.6767